Saturday 12 June 2021
special game overloaded
EM fans outraged by Magenta TV problems
Magenta TV will exclusively broadcast ten games of this European Football Championship. There’s one big problem with the first one: Technical issues make it impossible to reach the offer in some cases. Many customers complain.
Streaming provider Magenta TV was battling technical problems with its first special soccer championship game. During the duel between Wales and Switzerland (1:1) in the afternoon, servers were overloaded and many customers complained. It was also not possible to get new subscriptions.
On Saturday afternoon, users complained online that the page could not be opened. Even on the portal “allestoerungen.de” during the game Wales against Switzerland, error messages from users skyrocketed.
When asked by the German press agency, a Telekom spokesperson said: “We are working on it and we apologize.” “There are some issues with the booking, but the stream is running”. “The booking process on our system for Magenta TV is currently overloaded,” the company wrote on Twitter. A spokesperson told “Spiegel”: “We were ready for everything and ready for the crowd.
The majority of Magenta TV users access the offers through the app on televisions or other end devices. To watch the game without the app, visit the web.magenta.tv website.
Magenta TV is the only provider that broadcasts all 51 EM games live, ten of them exclusively. 41 games play on ARD or ZDF. The next special game on Magenta TV runs on Monday at 3pm (also in live ticker on ntv.de): Scotland against the Czech Republic, a Group D game
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