HP: Firmware update puts printer out of business

HP: Firmware-Update zieht Drucker aus dem Verkehr

Having a firmware update once again having issues with the printer stopping working. This time, several models from US PC and printer maker HP are affected, which can be rendered virtually unusable after an update. Two errors 49 and 79 usually mean the end.

Errors 49 and 79 eliminate LaserJets

Gunther as a writer was born on his IT and Windows Blog First reported, they received an e-mail from a reader whose HP Color LaserJet Pro MFP M281fdw first reported “error 79” and finally only “error 49” after being updated to firmware 20221010 from October 20, 2022 . Should a factory reset also have no effect, the printer is in a loop and crashes prior to installing the alternate firmware.

far from an isolated case

A look at the official report reveals that this is not an isolated case hp support forum, Affected users repeatedly mention the new firmware 20221010 as the starting point of the two errors and the subsequent endless loop.

M281 and M283 series affected

The M281 printer series is particularly affected, the LaserJet Pro MFP M281cdw and M281fdw models have been mentioned several times, which also have an active automatic firmware update service at the factory and are therefore probably updated everywhere.

But the current one for the HP Color LaserJet Pro MFP M283fdw, which appeared in late 2019 and is still available at retail at prices starting around 600 euros, already has its own entry in the manufacturer’s support forum,

victims are left to their own devices

Affected users write in the HP forums that they were only informed that the warranty for the M281 series has already expired; For the M283 series, the final answer is still pending in the respective support thread.

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Printers seem like a relic

Printers today seem almost like a relic of a bygone era and in many cases the firmware and software look that way too. The ongoing shutdown of user and telemetry data is also highly controversial among users.

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But the operating systems, especially Windows 11 and Windows 10, have to contend with Microsoft’s legacy printer ecosystem, which has always been a stumbling block.

What do you think, do you still have the printer on your personal PC?

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