Server update paralyzes emergency services, leaving millions of Canadians without internet

Server update paralyzes emergency services, leaving millions of Canadians without internet

Rogers, one of Canada’s largest wireless and Internet providers, is battling a nationwide service shutdown. Reason: A maintenance update to the core network has paralyzed the entire system, as Rogers CEO says Tony Staffieri according to a bbc report declare. Overall, Rogers 9 million Mobile and Internet customers.

ATMs were no longer working, and the country’s logistics coordination was also paralyzed. Emergency calls could only be made through non-Rogers networks. Since hospitals also rely on Rogers as their provider, many emergency calls never came.

15 hour break

The outage began in the early hours of Friday morning and lasted longer than 15 hours, Most of the services have now been restored. Stafieri wrote in a message to its customers that services had been restored and the network was “almost fully operational” again from Saturday afternoon.

The device causing the error was disconnected from the network and traffic was re-routed so that services and networks gradually reappeared on the network. Rogers also apologized for the “inconvenience” caused by the failure.

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