Users are quite unhappy with Xiaomi’s smartphones. Petition made

The owners of Xiaomi devices and its controlled brands seek to improve the quality of the final products and eliminate the imbalance between the Chinese and global versions of MIUI. The claims and wishes of the users are set out in a petition formed a day before, with the number of signatories approaching close to four thousand people.

Description

The writer is angry

• Lack of appropriate support for global versions of Shell;
• The reluctance of developers to equalize the quality and capabilities of firmware for devices outside the Middle Kingdom with the same parameters as the Chinese version;
• The company’s inability to reduce the time required to eliminate identified deficiencies;
• Refusal to add new functions to “non-Chinese” firmware versions;
• Reluctance to create support services in Europe and America etc.

Below are some citations listing user complaints against MIUI developers and the Xiaomi Group’s marketing policy in general.

“In recent months, there have been a large number of devices that have become unusable due to the disgusting quality of over-the-air OTA updates. Almost all of them have serious errors, due to which it is not possible to use the devices. . In some cases these deficiencies have to wait for several months. ”

“The lack of offices outside of China forces developers not to test ROM in Europe or America, which is why many bugs are not detected until the update is released. Lack of local presence, language, time and cultural The presence of barriers complicates communication between users and developers. “

“Many features of the Chinese version MIUI Are not available to users from other regions of the planet. <…> These differences are particularly pronounced when optimized: if we compare the camera of the Mi 10 Pro smartphone to China and the rest of the world, we find that the global version is of lower quality than the Chinese. ”

“Xiaomi’s proprietary applications for contacts, messages and calls have been replaced by Google Apps, making it impossible to record calls in global versions. The app vault has been replaced by Google Discover, making it impossible to use the Xiaomi app. We want access to products XiaomiWhich are available to Chinese users, such as XiaoAI, My Drive, My Wallet, NFC in trackers / watch etc. “

In the final part of the petition, it is noted that the current Xiaomi is far from the company whose nickname was “quality-value” (“quality-value”). According to the authors of the document, brand management’s attention to the needs and requirements of members of the MI fan community is a thing of the past.

“We urge the company to change course again and return to its roots,” the petition said.

You can sign an appeal to the management of Xiaomi Group https://dearxomi.com/

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