“I was told it was a technical error”

The 53-year-old Briton, Joan Parker-Grennan, thought she had won a million pounds (1.186992 euros) in the lottery, but unfortunately for her, she never received the amount of her winnings…

In 2015 the zone itself offered a virtual scratch ticket. And luck smiled at him, as he had won a whopping sum of one million pounds! But not receiving his money, the Briton approached Camelot, the British national lottery operator. She was then told that there was a “technical problem”, meaning the game was displaying numbers in the wrong box, and so she did not win.

After years of feuding with Camelot, Joan is still trying to recoup her victory. He pleaded for justice. Joan explained in a Mirror column that her lawyers had already offered Camelot a settlement amounting to £700,000, then 800,000, then 900,000. “They took the game offline within a day of my complaint. They told me in an email that it was a technical problem”, explains Joan.

Camelot told Joan several times that the online game was behaving “incorrectly” due to a software error. But while Joan is still waiting for her victory, she thought she could buy a “Dream Kitchen Island”!

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Today, the 50-year-old still hasn’t got his win. “The game was online for less than 12 hours when we became aware of the issue and immediately disabled it,” Camelot said.

The hearing is scheduled for June, but a trial date has not yet been set. Meanwhile, Joan dreams of her kitchen island…


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